ICP Smart Services – Your Complete Guide to ICP in 2024

The UAE government has steadily improved its services and paperwork over the years. The number of programs moving online to benefit residents is steadily increasing. All in all, the government aims to simplify required procedures, answer questions efficiently, and meet the needs of busy citizens. A similar goal is being pursued by the ICP Smart Services platform.

UAE residents can access over 100 options from multiple government departments through Federal Authority Services’ centralized online portal. Moreover, you can apply for visas, pay fees, update records, or submit any necessary documentation digitally in one place.

Throughout this article, we will explore the key features and offerings of the ICP Smart Services platform. Please stay tuned.

Enjoy UAE Services at Your Fingertips with the ICP Platform

A comprehensive range of services is offered by the Federal Authority for Identity, Citizenship, Customs, and Port Security to residents and visitors. Additionally, visa, residency, ID, and other paperwork can be accessed online instantly. Among the key features are:

  • Applying for entry permit visas or renewing your Emirates ID
  • Checking the status of applications
  • Updating your personal information
  • Paying visa fees or traffic fines
  • Recovering lost documents
Key Features of ICP Smart Services Platform

Recent Updates

In order to improve its operations, ICP introduces regular improvements:

  • Extended Visas โ€“ 30-day extensions for tourist visas valid for 90 days; 60-day and 180-day medical visas valid for 180 days
  • Flexible Payments โ€“ Payment options like Visa, MasterCard, and wallets for eDirham
  • Increased Convenience โ€“ Manage visas after they have been issued; print visa information at any time

Accessing ICA Features

To access ICP services, choose your preferred method:

ICP Smart Services Alternative Payments

Federal Authority for Identity, Citizenship, Customs, and Port Security has switched from eDirham to a more innovative payment system:

How to Check and Enquire About ICP Smart Services?

Visitors and residents can access visas, residency, IDs, and other government resources online through the Services portal. Through the ICP’s website and mobile app, users can check application status and access documents directly.

UAE Overstay Fine Check using ICP Resources

People in the UAE are frequently fined for overstaying their visas, and it is confusing when they need to check their fines. Overstay fines of 50 AED per day are also a headache. If you want to know what you owe, you can follow these easy steps:

Step 1: Visit the ICP Website

You can access the official website by clicking the following link: icp.gov.ae/fines

Step 2: Fines Payment Page

Fill in the information under the service description section of the following window: FINES – PAY FINES – VIOLATIONS OF ENTRY PERMISSIONS OR RESIDENCES – PAY NEW FINE.

Step 3: Enter Personal Details

Please enter the following information:

  • Choose File Number
  • Birthdate as documented
  • Enter your Visa File number
  • Nationality

Step 4: Solve Captcha

Verify your human identity by checking the Captcha.

Step 5: Search

Click the search button to see all the fine details, including the amount of your overstay.

Check Emirates ID Status via the ICP website

You don’t have to worry about the ID delivery if you apply for a new Emirates ID, a replacement, or a renewal. Stay up-to-date on your Emirates ID status by following these instructions:

Step 1: ICP ID Status

The ICP ID card status page can be accessed here: icp.gov.ae

Step 2: PRAN Number

Enter your Application Number (PRAN) or Emirates ID number if you are renewing or replacing your ID card on the ID Card Status page.

Step 3: Click Arrow

Check your PRAN number carefully and click the arrow to proceed.

Note: If you need assistance, you can also call the official ICP number, 600522222.

Emirates Visa Validity Check using ICP Services

The following steps can be followed if you have an Emirates Visa of any kind and would like to determine if it is valid:

Step 1: ICP Official Website

Visit the official File validity window by tapping this link: ICP Visa Validity

Step 2: Passport Option

You can search for passport information by selecting the Passport Information option in the search section.

Step 3: Visa/Residency Option

There are a number of Visa and Residency options available to you.

Step 4: Personal Details

Your valid passport number, expiry date, and nationality should be entered in the corresponding fields.

Step 5: Solve Captcha

If you would like to view all your visa details, please check the captcha box and click the search button.

Note: Validity status checks must be conducted through the GDRFA Amer website for Dubai Visa holders.

UAE Visa Application Status Check via ICP Online

You can fulfill your dreams of creating jobs, building infrastructure, and growing your business in the UAE. Below is a link to check the status of your visa application if you have submitted one:

Check the status of your smart application by clicking this link: ICP Visa Application

Step 2: Application Number

Type your application number in the request number section

Step 3: Captcha & Search

Check the status of your visa application by ticking the captcha box. Click the blue search button.

How to Change Personal Details on ICP Smart Services?

By keeping your personal information up-to-date on the ICP Smart Services platform, you can access government programs more easily. As a result, you can easily update your contact information or Emirates ID details through the online portal.

Emirates ID Mobile Number Change via ICP Online

ICP support can help you change your ID-linked mobile number if you are experiencing problems. You can change the number by following the simple steps below.

Step 1: ICP Portal Access

Smart Services can be accessed here: ICP Personal Update Service

Step 2: Personal Information Tab

On the OTHER SERVICES – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE page, enter the necessary information.

Step 3: Identification Information

In the identification information section, the following information should be included:

  • Current nationality
  • Valid passport number
  • Full name in English
  • Full name in Arabic
  • Valid Date of birth
  • Entry Date
  • Valid working email address

Step 4: Address Info

The following information should be provided in the Address Info section:

  • City
  • Area
  • Building Number
  • Street
  • Floor Number
  • Local Flat Number
  • Building Name
  • Detailed Address

Step 5: Review Application

Check the details of your application on the new Review Application page.

Step 6: Pay Fee

After you have paid the application fee, your application for a mobile number change is complete.

Simplify UAE Entry with ICP Smart Solutions

It provides a convenient way to complete arrival registration and manage vaccine status for travelers to the United Arab Emirates.

UAE Arrival Registration

Tourists and residents of the UAE are no longer required to register with ICP before traveling to the UAE.

Vaccine Registration Using ICP Facilities

It is advisable to get fully vaccinated against COVID-19 before traveling to the Arab Emirates. Register your vaccine certificate with the Federal Administration before arriving in Abu Dhabi or Dubai. You can still get the Al Hosn green pass if you register your vaccination status, even though pre-travel approval from ICP is no longer required.

To register via the ICP website, follow these steps.

Step 1: ICP Vaccine Registration

Clicking the link will take you to the website for ICP vaccine registration services.

Step 2: Read Instructions

Read the following instructions carefully on the Register Arrivals and Vaccination certificates Attestation page:

  • List of UAE-approved vaccines
  • Format of the vaccination certificate (jpeg, jpg, pdf)
  • Vaccination certificate validity requirements

Step 3: Applicant Information

The Applicant Information section should include the following information:

  • Nationality
  • ID number
  • Official name in English
  • Full Name in Arabic
  • Choose the Gender from the drop-down menu
  • Type Date of Birth
  • Place of Birth
  • Valid email
  • Working Mobile Number

Step 4: Passport Info

You must provide the following information in the passport information section:

  • Passport type
  • Valid Passport Number
  • Passport issuance date
  • Passport Expiry date

Step 5: Vaccine Information

The vaccine information tab should include the following information:

  • Vaccine country
  • Vaccination type
  • First dosage date
  • Second dosage date
  • Third vaccination dose date

Step 6: Attachment Info

Please provide the following files in jpeg, jpg, or pdf format with a maximum size of 6 MB in the Attachment Info section:

Step 7: Applicant Verification

Click on the Declarations tab, then check the box and click Send to verify the applicant’s consent.

Note: If you wish to use the Al Hosn app, Smart Travel requires proof of full vaccination and a negative PCR test within 14 days before flying to Abu Dhabi.

How to Register for the Al Hosn App with ICP Smart Services?

Using the Al Hosn app, travelers can easily check their health and vaccination status in the UAE. Additionally, if you have been vaccinated abroad, you can pre-register your details with ICP to receive access to the app upon arrival. Follow the steps below to complete registration and link your account with the app.

Step 1: Complete ICP Registration

As soon as you register on the ICP website and upload your international vaccination certificate, you will receive an SMS with a link to download Al Hosn.

Step 2: Obtain UID on Arrivalย 

The Unified Identification Number (UID) can be obtained at the airport or via the International Contact Point (ICP) when you arrive in the Union.

Step 3: Download and Register the Al Hosn App

To download and register on the app, you will need your UID and registered phone number.

Step 4: Enter OTP for Verification

To complete app registration, check your SMS for a one-time password (OTP).

Step 5: Receive QR Code

Make sure your email is valid, as ICP will send you a QR code to verify your vaccine status.

Step 6: Access Health Status

Your vaccination status, test results, and travel requirements are displayed in the app.

Access ICP Services anywhere with the Smart App

Residents and visitors can access the Federal Authority for Identity, Citizenship, Customs, and Port Security’s app anytime, anywhere. Additionally, ICP UAE’s app, available on iOS and Android devices, provides a full range of services.

Finding ICP Smart Services Near You

Would you like to visit an ICP office? There are centers in major cities across the United Arab Emirates.

Dubai

  • Ras Al Khaimah Customer Happiness Center
  • Rashidiya Customer Happiness Center
  • Muhaisnah Customer Happiness Center

Abu Dhabi

  • Sweihan Office
  • Other city locations
  • Mussafah Customer Happiness Center

Sharjah

  • Sharjah Customer Happiness Center

Note: The ICP website/app provides contact details and addresses. For inquiries, you can also reach the helpline at 600522222.

FAQs

UAE residents and visitors can access over a hundred options online, including entry permits, visas, ID cards, and payments. Additionally, solutions are customized according to the type of user.

They can be accessed via the ICP, iOS, or Android websites. Choose your application method, check your status, update your details, and pay fees whenever you want.

ICP has offices in Dubai, Abu Dhabi, Sharjah, and other Emirates. Additionally, you can find addresses and contact information on the website/app or by calling 600522222.

You can edit your Emirates ID personal details through the UAE Smart Services website or app. Using the update service is as simple as logging in and clicking on the update button.

Summary

Through one platform, ICP Smart Services delivers UAE government operations effectively online. Additionally, a mobile app and website make key transactions like visas, payments, and document handling accessible to residents. Additionally, improving the user experience and convenience is a continuous process.

About Author

Sheikh Suleman is an SEO Expert and Legal Services Consultant who has lived in various countries of Gulf since 2018. Heโ€™s providing services related to ID and Visa.

He has started this website in order to provide information on ID and Visa Services to all the people who are living in Gulf or wishing to relocate to there.

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